Privacy Policy
Privacy policy
We consider the protection and proper management of the personal information of all related parties (hereinafter referred to as "customers, etc."), including our customers, business partners (including alliance partners and subcontractors), group officers and employees, recruiters, shareholders, and investors (hereinafter referred to as "our group"), to be an important social responsibility, and we have established the following privacy policy and handled personal information properly. The meaning of the terms used in this Policy shall be governed by the Law on the Protection of Personal Information.
1. Compliance with laws and regulations
Our group shall comply with laws and regulations concerning the protection of personal information and other related laws and guidelines, as well as the regulations for the protection of personal information in the countries where our group is located, and shall properly handle personal information in accordance with this Policy.
2. Acquisition and Purpose of Use of Personal Information
Our group will acquire personal information by appropriate and lawful means to the extent necessary for our business. Our group shall use the acquired personal information only to the extent necessary for the achievement of the following purposes of use, and shall not use the personal information for any purpose other than the purpose without the consent of our customers or the provision of laws and regulations.
［Purpose of use］
- In order to solicit, advertise, sell, provide (including dispatch), maintain, and provide after-sales service related to the services and products provided by the group (hereinafter collectively referred to as "services, etc.")
- For contacting customers, etc. (including responding to inquiries and confirming the identity of the customer), sending materials, etc. (including prizes), distributing information, conducting questionnaires, etc.
- To provide information on our group services, etc., plan campaigns, events, etc., and provide other information (including sending e-mails, flyers, etc., and other direct mails)
- For managing transactions with customers, payment management, and other customer management affairs
- For usage surveys, marketing, market research and analysis within our group
- For the analysis of access to our Web website (including SNS)
- For the study and development of new services and for the improvement and improvement of services
- To respond to complaints from customers, etc., and to prevent problems with customers, etc., and unauthorized use, and to prevent recurrence
- To introduce to business partners, etc. based on the consent of customers, etc.
- For personnel and labor management within our group (including recruitment activities, contact with retirees, and use as an emergency contact point) and related procedures
- For the exercise of shareholders' rights under the Companies Act and for the fulfillment of our group's obligations (including the management of the General Meeting of Shareholders)
- In addition to responses based on laws and regulations, in response to notifications and guidance from administrative organs
- For the purpose of performing business incidental to each of the above items
3. Entrustment of Handling of Personal Information
Our group may outsource all or part of its operations and provide personal information necessary for the execution of its operations to subcontractors (e.g., printing, inputting, and sending of documents to customers, etc., and receiving professional advice, administrative processing, and management in law, accounting, tax, and personnel and labor management). In the event of outsourcing, the Company shall conduct necessary and appropriate supervision of the outsourcing company (including the re-outsourcing) after thoroughly examining its eligibility as an outsourcing company.
4. Provision of personal information to a third party
- As a general rule, our group will not provide personal information of our customers to third parties, except when we have obtained their consent or when required by law. Provided, however, that in the event the handling of personal information is entrusted within the scope necessary for the achievement of the Purpose of Utilization, in the event of a merger, business succession, etc., or in the event of joint use with a specific party as set forth in "5. Concerning the Sharing of Personal Information" below, personal information of customers, etc. may be provided to persons other than our group without the consent of the customers, etc. In addition, we will voluntarily suspend the use of personal information held by our group when requested by the person in question.
- Notwithstanding the above (1), our business may provide personal information handled by our group to third parties when we provide information that cannot identify a specific individual by itself to advertising distribution companies affiliated with our group in order to distribute advertisements tailored to the interests and interests of our customers, confirm the results of such advertisements, and provide services. In the event that we provide information that cannot identify a specific individual by itself to advertising distribution companies affiliated with our group, we may provide personal information handled by our group to third parties. For more information, please refer to "Handling of Personal Data on 9.Web Website" below.
5. Shared Use of Personal Information
Our group may share personal information within the extent of the following in order to provide higher value-added services, etc. while leveraging the expertise of each company.
(1) Items of personal information to be shared
Name, address, date of birth, contact information (telephone number, e-mail address, etc.), age, gender, affiliation (workplace, department, and title), information on transactions (business results with the Group and details of transactions), information on job applicants, officers and employees of the Group (educational background, work history, qualifications, and other personnel and labor information), information on customers, etc., such as business needs and inquiry history, and information on opinions and complaints
(2) Scope of co-users
OSG Corporation and OSG group companies
(3) Purpose of Utilization by Persons who Share Use
- In order to comprehensively propose, guide, and provide optimal services that meet the needs of customers, etc.
- For marketing, analysis, study and development of various services
- In order to carry out management and internal control operations such as compliance, risk management, and personnel and labor management for the entire group
(4) Persons responsible for the management of such Personal Information
OSG Corporation (22-3-chome, Honnogahara, Toyokawa-shi, Aichi)
Personal Information Protection Manager :
Koji Agata of Human resources and General Affairs Manager
6. Transfer of personal information abroad
Our group may share personal information as specified in "5. Shared Use of Personal Information" with our group outside Japan, and in such cases, we will take the necessary measures in accordance with the laws and regulations of each country. Some of our group outside of Japan that receive personal information include those located in third countries that have not been certified as sufficient by the Personal Information Protection Commission of Japan or the European Commission, but our group has established a group policy among our group that share personal information to ensure a sufficient level of personal data protection.
In addition, when our group shares personal information with our group outside Japan, we take the necessary measures to ensure the continuous implementation of measures equivalent to those that are required to be taken by businesses handling personal information based on the Law on the Protection of Personal Information. For details of such measures, please contact "11. Inquiries Concerning Personal Information".
7. Disclosure and Correction of Personal Information
In the event our group receives a claim from customers or its representative for disclosure of personal information (disclosure of the purpose of use, personal information, or record of provision to a third party), correction, etc. (correction, addition, deletion), suspension of use, etc. (suspension of use, deletion, or discontinuation of provision to a third party), and in the event our group deems it appropriate after submitting a copy of the residence certificate, our group shall disclose the personal information it holds within the extent that does not interfere with our group's business. If we are unable to respond to your request, we will explain the reason to you or your representative. For specific procedures for making these requests, please contact the following "10. Inquiries about Personal Information".
8. Security Management Measures for Personal Information
Our group will collect, use, provide, store, and dispose of personal information in an appropriate manner, and will formulate and comply with internal regulations that stipulate matters related to these matters. In addition, we are constantly aware of the importance of the protection of personal information, and in order to prevent unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information, we will implement education, training, and supervision for persons handling personal information (including employees of contractors/subcontractors), as well as take reasonable safety management measures. When the problem of safety control measures is confirmed, corrective measures will be taken promptly according to the case.
9. Handling of personal data on Web website
(1) About Cookies (Cookies)
Our Web website (hereinafter referred to as "our website") may use Cookies. Cookies are information that the website sends to your browser when you access the website, and are data that is recorded on your device. The use of cookies allows you to record which pages you visit on your website, so that you can use a combination of cookies and your registered information to view and provide more customized information.
Your browser settings allow you to refuse to receive cookies or display a warning when you receive cookies. Most of the pages on our Web website can be used without browsers receiving cookies, but please note that without cookies, there may be limitations on viewing and some functions may not be available.
(2) Re-marketing ads on the Internet using cookies, etc.
We use the advertising services (remarketing/retargeting functions) of advertising distributors such as Google and Yahoo Japan listed below to distribute our notices (advertisements) on various websites to those who have visited our Web website in the past. We distribute our notices (advertisements) on various websites. We use cookies to automatically obtain information on the browsing history of our Web website, but we do not use any information that can identify or identify individuals.
You can disable the functionality of each service on the following opt-out page. However, you may need to set it again if you change browsers, remove cookies, change new PC or other devices.
| Google LLC | Privacy policy | https://policies.google.com/privacy |
|---|---|---|
| Opt-out method | https://myadcenter.google.com/home |
| Meta Platforms, Inc. | Privacy policy | https://www.facebook.com/privacy/policy/ |
|---|---|---|
| Opt-out method | https://www.facebook.com/help/109378269482053 |
| Yahoo Japan Corporation | Privacy policy | https://privacy.yahoo.co.jp/notice/202202_policy.html |
|---|---|---|
| Opt-out method | https://accounts.yahoo.co.jp/privacy/optout/ads |
| X Corp. | Privacy policy | https://twitter.com/ja/privacy |
|---|---|---|
| Opt-out method | https://business.twitter.com/ja/help/ads-policies/product-policies/interest-based-opt-out-policy.html |
(3) About customer matching and custom audience advertising on the Internet using personal information
We use the advertising services (customer match/custom audience functions) of advertising distributors such as Google and Meta listed below to deliver our announcements (advertisements) to our customers on various websites on the Internet. We deliver our announcements (advertisements) to our customers on various websites. This advertising service delivers advertisements based on the results of matching the customer list held by the advertising service provider with the customer's personal information held by us. These collations will be conducted after one-way encryption (hashing*), and personal information will not be used for any purpose other than our advertising delivery and effectiveness measurement.
＊Hashing is a method of converting to irregular strings to ensure data security, and hashed data cannot be reversed.
You can disable the functionality of each service on the following opt-out pages. However, you may need to set it again if you change browsers, remove cookies, change new PC or other devices
| Google LLC | Service name | Google customer match |
|---|---|---|
| Privacy policy | https://policies.google.com/privacy | |
| Opt-out method | https://support.google.com/campaignmanager/answer/2893966?hl=ja |
| Meta Platforms, Inc. | Service name | Custom audience |
|---|---|---|
| Privacy policy | https://www.facebook.com/privacy/policy/ | |
| Opt-out method | https://www.facebook.com/about/ads |
(4) Access analysis
In order to create a better website, our Web website uses "Analytics" and "Google Analytics4" provided by Google LLC. Google Analytics uses cookies to collect usage informations, which does not contain any personally identifiable data. Google Analytics4 also uses Google signals to collect traffic data. This traffic data is collected anonymously and is not personally identifiable. For more information, please refer to Google Analytics Service Terms of Use (https://marketingplatform.google.com/about/analytics/terms/jp/), " Google Use of Data Collected from Sites and Apps Using Google's Services" (www.google.com/policies/privacy/partners)
In addition, our Web website uses the "Google Analytics Customer Profile and Interest Categories Report", a "feature for advertising in Google Analytics". When using the functions for advertising, third-party distributors, including Google LLC, will provide the most appropriate advertising to customers based on the records of accessing the website, estimated customer attributes, interests, and businesses, as well as "Google advertising Cookie" and "anonymous ID. They are not personally identifiable, as are the "Cookie" used to collect traffic data. Our Web website and third-party distributors, including Google LLC, use a combination of first-party Cookie(Google analytics Cookie (e.g.) or other first-party ID (e.g., third-party Cookie(DoubleClick Cookie) or other third-party ID to analyze the attributes, interests and interests of visitors to our website. You can disable these features by disabling Cookie from your browsers settings or by using Google Analytics Opt-Out add-on.
In addition to the above, we also use third-party services to monitor the usage of our Web website and to manage and improve its operation. When using these third party services, your personal information will not be directly provided or disclosed to the service provider.
n addition to the purpose of providing these services to us, these service providers may use your information in accordance with the privacy policy of each service provider. In addition, you can disable the functionality of each service on the following opt-out pages. However, you may need to set it again if you change browsers, remove cookies, change new PC or other devices.
| Google LLC | Service name | Google Search Console, customized search engines |
|---|---|---|
| Privacy policy | https://policies.google.com/privacy | |
| Opt-out method | https://search.google.com/search-console/opt-out?sjid=17692655097232431778-AP | |
| Purpose of use of information | Access analysis, etc. |
| Adobe Inc. | Service name | Adobe Marketo Engage |
|---|---|---|
| Privacy policy | https://experienceleague.adobe.com/docs/marketo/using/product-docs/administration/settings/understanding-privacy-settings.html?lang=ja | |
| Opt-out method | https://experienceleague.adobe.com/docs/marketo/using/product-docs/web-personalization/getting-started/setting-web-personalization-to-do-not-track.html?lang=ja | |
| Purpose of use of information | Analytics, MA and e-mail magazine distribution |
| Geolocation Technology Corporation | Service name | Doko DokoＪＰ |
|---|---|---|
| Privacy policy | https://www.geolocation.co.jp/privacy/ | |
| Opt-out method | https://www.docodoco.jp/optout-enduser/ | |
| Purpose of use of information | Access analysis, etc. |
| Chatplus co., ltd. | Service name | ChatPlus |
|---|---|---|
| Privacy policy | https://chatplus.jp/privacy/ | |
| Opt-out method | － | |
| Purpose of use of information | Marketing analysis and response to inquiries via chat |
(5) Use of SSL/ TLS
Our Web website is protected by "SSL(Secure Socket Layer)/ TLS (Transport Layer Security" to ensure the security when sending personal data from customers, etc. By using browsers that support SSL/ TLS, customers, etc. can automatically encrypt personal data and send/receive it.
10. Personal Information Protection Management System
Our group has established a management system for the protection of personal information, which is thoroughly operated by all officers and employees, and is periodically reviewed and continuously improved. In addition, we will establish rules and regulations that officers and employees must comply with, and ensure that they are fully aware of them through appropriate education and training.
11. Contact point for inquiries about personal information
Our group will respond appropriately to inquiries, questions, and complaints regarding the handling of personal information. If you have any inquiries, questions, or complaints regarding the handling of personal information, please contact the following office.
[Personal Information Inquiry Desk］
Personal information protection consultation desk, human resources & general affairs department, osg co., ltd.
Phone ： 0533-82-1113(Times: 9:00-12:00, 13:00-15:00 on our business days)
Address : 3-22 Honnogahara, Toyokawa, Aichi Japan 442-8543
12. Others
In light of changes in social norms and technological advances regarding personal information, our group will strive to continuously improve this policy and the handling of personal information in order to further ensure the protection of personal information. If we revise this policy, we will publish it on our website.
Established on June 3, 2024
- ［Entities Handling Personal Information］
- Company name: OSG Corporation
Address: 3-22, Honnogahara, Toyokawa, aichi
Representative: Nobuaki Osawa, president and CEO